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Your Product, Their Servers: running a micro-store with PayPal buttons

Properly Titled, this should read: Running a Store or a Non-Profit with PayPal...

PayPal is an online payment transfer system which allows individuals to exchange cash through secure servers. Depending on how you establish your account it allows another PayPal customer to directly deposit payment from their checking account or credit card into your PayPal account. For this, you, as the payee, are charged a percentage of the sale.

Lets take a look at this in real time. Go ahead and hit the button. If you decide to send us $5, you'll be brought back to this page. If you decide not to send us $5, you'll also be brought back to this page. (or click the "back" button to return)

PayPal allows you to set up buttons for individual products which include the shipping charges, to accept donations, even to sell subscriptions. For a non-profit, these little buttons are terribly handy. RagTag Golden Retriever Rescue uses a button on a page of an injured old dog to raise funds for vet bills. A local club sells membership subscriptions through PayPal. Artists can offer one of a kind pieces with a single PayPal button, rotating the page when the piece sells.

These buttons have a myriad of possible uses. You can use them to sell one or two products off of your site, to take a deposit for a custom product, or to take membership dues online, you can even put a button from another person's account on your site. So, for example, you have a friend who makes gift baskets. You don't want the responsibility for making or shipping those baskets, but you'd like to offer them on your site. With the PayPal button she builds, you can. Simply put the button on your site, and any sales will automatically be routed to her. PayPal will generate a receipt for the customer and email her the details of the transaction so she can fill the order. Since the buttons are fully customizable the transaction can read "My Bed and Breakfast's Wish I Were In Vermont Gift Basket," so your friend knows she owes you a commission on the sale.

The advantage of PayPal over a full ecommerce store is its modest size. It works well for a site with 1-5 items, and sites that don't do a large volume in sales. Remember: PayPal takes a percentage of each sale. So if you're doing a volume business, this is going to add up, and at some point you will be better off with a monthly fixed rate ecommerce site. PayPal offers an opportunity for businesses to test the waters of ecommerce without making a large commitment in time and resources to the project. If ecommerce works... the site can quickly transfer to an ecommerce suite. If it doesn't appear to be as profitable as hoped, they can remain with the PayPal system.

PayPal also works well for non-profits who are soliciting donations, largely because most small non-profits don't expect to take significant contributions off their web site, but every little bit helps.

The disadvantage of a PayPal "store" lies in that percentage of each transaction drawn off the top of every sale. If you're only selling a couple units a month, it isn't particularly noticeable. But it is an overhead cost that will add up. And when it starts adding up to around $40/month, it is time to shift over to a full ecommerce store like Powerful Hosting's service. A PayPal store will not relieve inventory for you, it won't print shipping labels, and it won't track your sales as effectively as a full ecommerce suite. PayPal is purely for small sites that want to add a micro-store to their pages. But the primary disadvantage of a PayPal button is that for the customer to purchase from you... they have to be a PayPal customer. This isn't as large an issue as it used to be, since ebay had purchased PayPal more and more people have PayPal accounts, but it is an issue, and the page with the PayPal button should also include contact information so your customer can purchase the item over the phone or through the mails.

If you're looking to scale up beyond PayPal you have a couple of options. You can sell via auction or a store on ebay. Or you can move up to a full ecommerce suite, which means you'll have a fully customizable store you can manage through your web browser. We have a marked preference for the ecommerce suite over ebay when we're talking about an ongoing concern because the overhead costs are fixed, and thus easily accounted for. We have a preference for ebay when we're talking about a short term solution to excess inventory... we simply want to blow merchandise (be it excess lodging or excess whiggits) out the door. Ebay allows you to be "in business" for a week to ten days, then it's over. No ongoing maintenance, no ongoing overhead.

Open a full service PayPal account and get $5 for your time and trouble. To open a full service account you'll need to transfer $250 to your PayPal account to claim your $5, but your "seed" money is just that, yours. You can use it to pay bills, buy merchandise, pay for ebay auctions... or deposit it into their money market account. Or open a verified account, which doesn't require a deposit (but limits whether or not you can accept credit cards, or large payments).

Additional Articles:
Just Make it Go Away! Buying, Selling, and Saving the ebay way

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Ecommerce: The Powerful Hosting Retail Store: full ecommerce at a bargain price (soon!)